Shipping & Delivery
Shipping & Delivery
We ship worldwide, fast and discreet, from our California warehouse. Orders placed before 1:00 PM Pacific ship the same day, and we send out more than 1,000 orders daily. You get free standard shipping within the continental US on eligible orders over $59.00, and free international shipping on eligible orders over $189.00.
How much does shipping cost?
Standard shipping is calculated at checkout based on your destination and the weight of your order, and faster express options are offered at checkout too. Eligible orders qualify for free standard shipping, and you will see the free option appear once your subtotal and zip code meet the requirements below.
Do you offer free shipping?
Yes. You get free standard shipping within the continental United States on eligible orders over $59.00, which excludes Hawaii and Alaska. Eligible international orders over $189.00 ship free. The free total is based on your subtotal after any coupons, it cannot be combined with other shipping offers, and it does not apply to express shipping.
Are any items excluded from free shipping?
A small number of extremely overweight items are not eligible for free shipping because of their size and weight. Where that applies, it is noted right on that product page, so you always know before you check out. Everything else that meets the order total qualifies.
When will my order ship?
We ship fast. Orders placed before 1:00 PM Pacific time are processed and shipped the same day, and our team sends out more than 1,000 orders daily. Once your order leaves our warehouse you get a shipping confirmation by email with tracking, so you can follow it to your door.
Is my shipment discreet?
Always. Every order ships in plain, unbranded packaging with no logos or product names on the outside, and smaller items may arrive in a discreet shipping envelope. Your billing statement shows only HLTHY&ACT 714-907-1030, so nothing on the box or your statement reveals what is inside. Checkout is secure and private.
Do you ship internationally?
Yes, we ship worldwide, and eligible international orders over $189.00 ship free. Customs duties, taxes, or import fees may be charged by the destination country and are the customer's responsibility. Delivery times vary by country and can be affected by local customs processing.
Do I get a free gift?
Yes. Eligible orders over $59.00 include a free gift, added for you automatically. It is our way of saying thanks for shopping with one of the largest trusted sexual wellness brands shipping worldwide.
How do I track my order?
When your order ships, we email you a tracking number and link so you can follow it from our warehouse to your door. For step by step help, visit our Track Your Order page. If tracking has not updated after a couple of days, contact our customer care team.
Need a hand?
Our California based customer care team is here to help. Email info@healthyandactive.com, use live chat, or call us toll free at 1-844-778-4738 in the US, or +1-714-907-1030 internationally.
Same Day Shipping Before 1pm PST!